The speed for searching data on our online database, impacted our productivity negatively. ZAD Solutions experts responded same day providing an amazing solution that saved almost 70% of our time and facilitated the process. Their speed, proffessionalism and effective solutions are highly appreciated.


| Amira El Deeb |
| Project Manager-Etisalat |
Customer Support
This application is designed for message centers and online consulting services Visitors can fill the question form which is routed through the system workflow. The process includes different authorities for reviewing questions, categorizing, matching with previous questions, revising answers, editing FAQ, and many other options.
A simple call center application to manage callers profiles and historical data. The Application is web-based and can be installed on both webserver and local servers. More than one location can be synchronized. It also offers a unified databse for a call center, a website, and any other remote location using the same information.




